REFUND POLICY
Refund & Return Policy
We want you to love your purchase from The Ragster, LLC. If you are not completely satisfied, please review our return and refund guidelines below.
Returns
Eligibility: Items must be unworn, unwashed, and in their original condition with tags attached.
Timeframe: Returns are accepted within 7days of delivery.
Non-returnable items: For hygiene reasons, items such as undergarments and final-sale/clearance products cannot be returned.
Refunds
Once your return is received and inspected, we will notify you by email.
Approved refunds will be issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable. If free shipping was offered, the original shipping cost may be deducted from your refund.
Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Damaged or Incorrect Items
If you receive a defective or wrong item, please contact us within 1 day of delivery with photos. We will cover return shipping and send a replacement or issue a full refund.
Store Credit
In some cases, you may choose to receive a refund in the form of store credit, which can be applied toward future purchases.
How to Start a Return
To begin a return, email us at info@theragster.com with your order number and reason for return. We will provide instructions for shipping the item back.
Contact Us
For questions about returns or refunds, please contact:
Email: info@theragster.com
Effective Date: 07/11/25